Fery Ardi Kurniawan, Burhannudin Ichsan, and Muzakar Isa. “Inpatient Service Quality and Intention to Recommend: The Mediating Roles of Satisfaction and Loyalty at PKU Muhammadiyah Delanggu General Hospital ”. KESANS : International Journal of Health and Science 5, no. 9 (June 19, 2026): 1594–1610. Accessed June 21, 2026. https://kesans.rifainstitute.com/index.php/kesans/article/view/652.