FERY ARDI KURNIAWAN; BURHANNUDIN ICHSAN; MUZAKAR ISA. Inpatient Service Quality and Intention to Recommend: The Mediating Roles of Satisfaction and Loyalty at PKU Muhammadiyah Delanggu General Hospital . KESANS : International Journal of Health and Science, [S. l.], v. 5, n. 9, p. 1594–1610, 2026. DOI: 10.54543/kesans.v5i9.652. Disponível em: https://kesans.rifainstitute.com/index.php/kesans/article/view/652. Acesso em: 21 jun. 2026.